Thanks to Adam Steinberg for pointing out that Neil Diamond doesn't settle for less than his best, and he's prepared to prove it.
I don't care if Neil Diamond has a rough voice these days, I wouldn't walk out of his concert. Unless there were packs of ravenous wild dogs with bees in their mouths and when they barked they shot bees at you. That aside, Neil Diamond felt he delivered a poor performance in Ohio recently -- causing some people to leave in disgust. What happened next? Neil refunded all 11,000 people and gave a personal apology. That's probably about 750 thousand dollars in tickets. And I'll bet the stage crew, promoters, and others didn't work for free. So, my guess is that Neil just ate about 300k or so.
Let this be a lesson to anyone about how to treat your fans, customers, clients, and friends. His legend, along with that of Jimmy Carter, continues to grow.
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I'm afraid I can't claim credit. It was my cohort, Trey Phillips.