Process

Before

During

After

Consulting 1

Thinking critically about your goals.

  1. Strategic analyses
  2. Usability evaluation(s)
  3. New perspectives
  4. Fresh ideas

Planning 2

Where is the project going? How are we going to get there?

  1. Define missions
  2. Set objectives and tasks
  3. Flowcharts and diagramming
  4. Delegate responsibilities

Design 3

Combining art and organization.

  1. Logos, names, messages
  2. Prototypes, wireframes, storyboards
  3. Web interface
  4. Art
  5. Words
  6. Photography

Development 4

To prepare a great web application, you need some secret sauce.

  1. The main ingredients are logic, know-how, patience and attention to detail
  2. Supplement with PHP, XHTML, CSS and JS
  3. If you have data, add to MYSQL
  4. Sprinkle some Flash and AJAX to taste

Testing 5

Does it work like we intended? Do other people find it useful? Can we make it better?

  1. Basic taste test. Do we like it?
  2. Usability evaluations. Do other people like it?
  3. Advanced testing (eye tracking, heat maps, real science). Measure how people interact with it.

Deployment 6

Does it taste good?

  1. Release. Launch. Go live.
  2. Announce. Promote. Monitor.
  3. Celebrate with a toast!

Support 7

Then what?

  1. Project review to take a look at progress, successes, failures and future enhancements
  2. A retainer is an option if the project is complex and indefinite in scope
  3. Often, the client makes updates to their site, but many times a support and maintenance contract is needed to cover incidents

Other 8

Desserts and after-dinner mints.

  1. Blogging
  2. Email newsletters
  3. Statistical analyses
  4. SEO
  5. Remember to tip the wait staff

For reservations, call office(800) 890-1702. Send fan mail to our work location at 101 N Main Street, Third Floor, Greenville, SC 29601 USA 34.850823 -82.398746
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